In the hundreds of cities in the territory of USA where the Uber company operates, drivers can clear their doubts, receive help and carry out their queries online, or they can do it in person through their offices, the attention and activation centers or Uber Greenlight Hub. Of course, there are several states in the US where it is possible to attend a uber office to resolve your queries, as is the case in New Jersey (NJ).
So, if you want to get customer service and general information as well as rates and other questions and you are in New Jersey, you can approach the NJ Uber office at the hours, addresses and branches that we bring you below.
Uber office in NJ
1. Uber NJ Corporate Office
To get in person to ask any questions you may have and receive customer service from platform employees, you can go to:
- Address: 74 Washington St, Hoboken, NJ 07030
- Hours: Monday to Friday from 10:00 AM to 05:00 PM / Saturdays: 10:00 AM to 3:00 PM / Sundays: Closed
- See on google maps
2. New Jersey Uber Greenlight Hub
If you are a driver and want to sign up for a job with Uber Greenlight Hub, the HR Headquarters is located at:
- Address: 470 Broadway #151, Bayonne, NJ 07002
- Hours: Monday to Friday from 10:00 AM to 05:00 PM / Saturdays: 10:00 AM to 3:00 PM / Sundays: Closed
- Phone: (201) 212-6474
- See on google maps
3. Secaucus Greenlight Hub
- Address: 150 Meadowlands Parkway, Secaucus, NJ 7094
- Hours: Monday to Friday from 10:00 AM to 05:00 PM / Saturdays: 10:00 AM to 3:00 PM / Sundays: Closed
- See on google maps
In addition to attending the Uber NJ office and obtain personalized advice, it is also possible to receive online helpthrough various articles aimed at drivers of the application to resolve doubts or problems regarding payments, learn more about the requirements and documents to drive, change the settings of the entered bank account, etc.
In the same way, you can consult Uber’s social networks, where it is also possible to obtain information such as instagram, Facebook either Twitter; or you can do it through official website.
Uber fares in NJ
Uber fares in New Jersey can vary, therefore, if you want to know an estimate you can consult it through uberestimate. However, you should remember that the standard costs depend on the type of vehicle that provides the service, since there are low-cost VIP or Premium transportation lines, among other services. Here are some types of cars and their cost:
- SUV Black: For all (6 seats)
– Base rate: US$ 14
– Per minute: US$ 0.80
– Per mile: US$ 4.50
- Uber Black: The original Uber (seats 4)
– Base rate: US$7
– Per minute: US$ 0.65
– Per mile: US$ 3.75
- UberXL: For low-cost trips for large groups (6 seats)
– Base rate: US$ 1.50
– Per minute: US$ 0.33
– Per mile: US$ 1.30
- UberPOOL: For shared rides, door to door (2 seats)
– Base rate: US$ 1.16
– Per minute: US$ 0.23
– Per Mile: US$ 0.88
- UberX: The low-cost uber (4 seats)
– Base rate: US$ 1.16
– Per minute: US$ 0.23
– Per Mile: US$ 0.88
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Sources: CappLatam and Customer Service Number